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AI Sales Agent

Turn every new enquiry into the right next step.

Your AI Sales Agent responds instantly, answers questions, captures buying intent, qualifies the opportunity, follows up and books meetings for your sales team.

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Free 30-minute consultation · No obligation · Built around your workflow

Works across

  • Web Chat
  • WhatsApp
  • Email
  • Calendar
  • CRM

What it can do

What the AI Sales Agent can do

Every capability below is configured around your content, your rules and the systems you already use. Switch on what you need; add the rest when it proves useful.

  • Instant response

    Replies to every new enquiry within seconds, at any hour, so prospects never wait for office hours.

  • Discovery questions

    Asks the questions your best salesperson asks first: need, budget range, timing and who decides.

  • Personalised answers

    Answers from your approved service descriptions and price lists, adapted to what the prospect has already said.

  • Lead scoring

    Scores each conversation against criteria you define, so the score means the same thing to everyone on the team.

  • Product and service matching

    Points the prospect to the option that fits their situation instead of listing everything you offer.

  • Objection handling within approved content

    Responds to common concerns using wording you have approved, and hands over when a negotiation starts.

  • Follow-up sequences

    Re-engages prospects who go quiet with timed, natural follow-ups that stop as soon as they reply or book.

  • Meeting booking

    Offers real availability from your calendar and confirms the meeting inside the same conversation.

  • CRM updates

    Creates or updates the contact and deal with every captured field, the score and the full transcript.

  • Salesperson alerts

    Notifies the right salesperson when a lead qualifies, with a summary they can read in thirty seconds.

  • Multilingual conversations

    Holds the conversation in the prospect's language and records the summary in yours.

  • Human handoff

    Hands the conversation to a person the moment a prospect asks for one or the situation calls for judgement.

Example conversation

An office-cleaning enquiry becomes a booked discovery call

An illustrative example with two synchronised layers: what the customer sees, and what the agent does in the background. Your agent is built around your questions, rules, tools and customer journey.

What the customer sees

Website chat
Hi, we're moving into a new office in Thessaloniki in October and need daily cleaning for about 40 staff. Do you cover that area?
Office manager · 16:42
Yes, we cover Thessaloniki. To point you to the right option: is this a standard office space, and would you need cleaning during the day or after hours?
AI Sales Agent · 16:42
Open-plan office over two floors, around 600 m². After hours, ideally.
16:43
Thanks. Daily after-hours cleaning for about 600 m² is something we quote after a short walkthrough. Are you the person deciding on the contract, and is there a start date you're working towards?
16:43
I'm the office manager. I shortlist and our COO signs. We'd like to start on 1 October.
16:44
Understood. I can arrange a 20-minute call with Giorgos, who handles corporate contracts in Thessaloniki, and he can schedule the walkthrough. Would Tuesday at 11:00 or Wednesday at 15:30 work for you?
16:44
Wednesday at 15:30, please.
16:45
Booked: Wednesday at 15:30 with Giorgos. You'll receive a calendar invitation and a short summary of what we discussed. Is there anything you'd like him to prepare?
16:45
A rough price range for daily service would help.
16:45
Noted. Giorgos will bring indicative pricing to the call. Speak on Wednesday.
16:46

What the agent does in the background

Familiar business steps, not technical nodes.

  1. Checked service coverage

    Thessaloniki is in the approved coverage list.

  2. Captured requirement fields

    600 m², two floors, after hours, ~40 staff, start 1 October.

  3. Scored the lead 8/10

    Client-defined criteria: size, timing, decision role.

  4. Booked the discovery call

    Wednesday 15:30 · Giorgos · calendar invitation sent.

  5. Created the deal

    Stage: Discovery scheduled · all fields and transcript attached.

  6. Alerted Giorgos

    Summary plus the request for indicative pricing.

  7. Paused follow-up sequence

    No further automated messages while a meeting is scheduled.

Systems it can use

Connected to the tools your team already uses

Neutral labels, grouped by what each system does. If it has an API, we can usually connect it.

  • Messaging

    • Website chat
    • WhatsApp

  • Email

    • Email

  • Calendar

    • Google Calendar
    • Microsoft Outlook

  • CRM

    • HubSpot
    • Salesforce
    • Pipedrive

  • Team chat

    • Slack

  • Custom

    • Custom API

Good to know before you start

  • Lead scoring criteria are defined together with you and remain visible and editable by your team.
  • Meeting booking requires access to the calendars you want the agent to book into, and CRM updates require an account with the appropriate permissions.
  • WhatsApp conversations require WhatsApp Business Platform access; messaging and template costs are billed separately by the provider.

Human control and escalation

Automated where it helps. Human where it matters.

The AI Sales Agent follows approved instructions, works within permissions you define and hands the conversation to your team whenever confidence is low, a customer asks for a person, or the situation calls for judgement.

  • Approved content only

    Answers come from your service descriptions, price lists and FAQs. When the agent doesn't know, it says so and offers a person rather than guessing.

  • Handoff triggers you define

    A request for a person, a negotiation, a complaint or a deal above a value you set moves the conversation to your team with a summary attached.

  • No invented offers

    The agent never quotes a price, discount or availability that isn't in the approved data. Pricing rules are yours to set and change.

  • Follow-up limits

    Sequences have a maximum number of messages and stop the moment a prospect replies, books or asks not to be contacted.

  • Everything on the record

    Every message, captured field and score is stored against the contact in your CRM, so your team can check how a conclusion was reached.

Industry use cases

Where the Sales agent earns its place

Each industry page shows the full workflow, an example conversation, the before-and-after and a recommended package.

Implementation

From first call to working agent, in four stages

Each stage ends with your approval before the next begins. See the full process.
  1. Stage 1

    Map the sales conversation

    We review how enquiries arrive today, which questions matter, how you score a lead and when a salesperson should step in.

  2. Stage 2

    Build with your content

    We configure the agent with your approved answers, qualification criteria, calendar and CRM, and write the handoff rules.

  3. Stage 3

    Test with real scenarios

    Your team runs through realistic enquiries, reads the transcripts and adjusts wording and rules before anything goes live.

  4. Stage 4

    Launch, monitor, improve

    We watch the first conversations closely, review scoring accuracy with you and refine the agent on an agreed cadence.

How long does it take?

Simple agents can often be launched quickly once we receive the required content and access. More complex, voice, custom or regulated workflows require additional design and testing. After the discovery call, we provide a clear implementation plan.

Pricing entry point

Where to start: the Pro package

Most sales agents start on Pro: website and WhatsApp together, CRM integration, calendar booking and automated follow-up. Starter suits a single channel with email notifications instead of a CRM connection.
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Most Popular

Pro

Website and WhatsApp working together with your calendar and CRM.

From €1,990 setup + €299/month

  • Website + WhatsApp
  • Advanced qualification
  • CRM integration
  • Calendar booking
  • Automated follow-up
  • Human handoff
  • Monthly optimisation

Prices are starting points and exclude third-party usage fees such as AI model, WhatsApp, telephony, email, and external software charges. Final pricing depends on workflow complexity, integrations, volume, languages, and support requirements.

FAQ

Common questions, answered honestly.

What people ask before adding the AI Sales Agent.

No. It works from your approved content and tone guidance but phrases each reply for the specific conversation. You review real transcripts during testing and can tighten or loosen the style before launch.

It says it doesn't have that information, captures the question and offers to have a person follow up or to book a call. It doesn't improvise an answer.

You define the criteria and their weight, for example budget range, timing, decision role and fit with your services. The agent applies those rules and records the reasoning, so your team can see why a lead scored the way it did.

Yes. A handoff can be triggered by the prospect asking for a person, by a rule you set, or by low confidence. The salesperson receives the full transcript and a short summary and can continue on the same channel.

Website chat, WhatsApp and email are the usual starting points. It can also work with Telegram or SMS where those make sense for your customers. Voice is handled by the AI Voice Receptionist.

No. The agent handles first response, qualification and scheduling so your salespeople spend their time on conversations that are ready for them. Closing, negotiation and relationships stay with your team.

Your service descriptions and pricing rules, the questions you want asked, your scoring criteria, access to the calendar and CRM you use, and a person who can approve wording. We guide you through each item in the discovery call.

See the AI Sales Agent working on your real workflow.

Bring one process or a handful of real conversations to a free 30-minute demo. We'll map how the agent would handle them—and where your team stays in control.

Book a Free DemoMessage Us

Free 30-minute automation assessment.