Getting started5 min read
Choosing your first automation workflow: a simple scoring method
Five questions, a score out of 15, and a way to avoid the classic mistake of automating the most interesting process instead of the most valuable one.
Insights
Practical notes on AI agents, without the hype.
Short, honest articles on what to automate, what to keep human and how to make the two work together.
Human control6 min read
How to write escalation rules your team will trust
The handoff is where AI agents succeed or fail. A practical method for writing escalation rules that are specific, testable and reassuring to the people who receive them.
Channels7 min read
WhatsApp Business Platform: what you need before launching an AI agent
Access, verification, message templates, the 24-hour window and the costs nobody mentions—everything to sort out before your WhatsApp agent goes live.
Fundamentals6 min read
What an AI agent can—and cannot—do for a small business
A plain-English guide to the tasks an AI agent handles well, the ones it should never own, and how to tell the difference before you buy anything.
Prefer to talk it through?
Bring one repetitive process to a free 30-minute call and we’ll tell you honestly whether an agent fits.
Free 30-minute automation assessment.