AI agents for clinics & aesthetics
Give every patient enquiry a fast, helpful next step.
Treatment questions, appointment requests and reschedules arrive while your front desk is with patients. An AI agent answers from your approved information, books and confirms consultations, sends reminders and hands anything clinical to your team.
Free 30-minute consultation · No obligation · Built around your workflow
Sound familiar?
Where enquiries slip through today.
Calls go unanswered during treatments, and many patients do not leave a voicemail or call back.
The same questions—prices, treatment duration, recovery time, parking—take up a large part of the front desk’s day.
No-shows and late cancellations leave gaps in practitioners’ schedules that are hard to refill.
Reschedules turn into phone tag across several days.
After-hours enquiries from social media are picked up the next morning, when the patient has already moved on.
Three high-value workflows
What the agent takes on, step by step.
Treatment questions and consultation booking
Answer approved questions and move the patient to a booked consultation—without diagnosing.
- Answer from your approved FAQ: treatments offered, typical duration, price ranges, location and opening hours
- Ask the minimum intake questions you specify—for example, the treatment of interest and whether the patient has visited before
- Check practitioner availability in your practice calendar
- Offer two or three suitable times and confirm the selected slot
- Send preparation information and any consent forms you have approved
- Create or update the patient enquiry record
Outcome: Consultation confirmed with preparation information sent
Reminders, confirmations and reschedules
Reduce empty slots by confirming attendance early and refilling cancellations.
- Send a confirmation request 48 hours before the appointment
- Handle reschedule requests by offering the next available times
- Release cancelled slots and offer them to patients on your waiting list
- Send a final reminder with directions and arrival instructions
- Flag repeat no-shows for your team to follow up personally
Outcome: Fewer gaps in the schedule and less phone tag
Aftercare questions and follow-up
Support patients after treatment with approved aftercare information and quick routing to a clinician when needed.
- Send approved aftercare instructions after the appointment
- Answer common aftercare questions from your approved content only
- Recognise symptoms or concerns that need clinical attention and escalate immediately to your team
- Book review or follow-up appointments where your protocol requires them
- Invite feedback and log it against the visit
Outcome: Patients feel looked after; clinicians see the concerns that matter
Example conversation
Evening treatment question to confirmed consultation
- Customer: Hi, do you offer laser hair removal, and is there any appointment after 17:00 this week?
- Agent: Yes, we offer laser hair removal for most areas. I’m the clinic’s AI assistant—I can share general information and book a consultation, and the practitioner will answer anything medical at your visit. Have you been to the clinic before?
- Customer: No, first time. Roughly how much does it cost?
- Agent: For a first visit we book a free 20-minute consultation, where the practitioner assesses the area and confirms the price for a course. Price ranges for common areas are on our treatments page—I’ve sent the link. After 17:00 this week I have Thursday at 17:30 and Friday at 18:00. Would either suit you?
- Customer: Thursday at 17:30, please.
- Agent: Booked: Thursday at 17:30 with Dr Ioannou. I’ve sent a confirmation with directions and the clinic’s pre-visit information, and you’ll get a reminder the day before. Is there anything else I can help with?
- Customer: That’s all, thank you!
- System: Consultation confirmed · Reminder scheduled · Front desk notified
What the agent does
Web ChatBehind the conversation, in your systems.
Answered from the approved clinic FAQ
Treatment offered; price-range page referenced
Stayed within scope
Clinical questions deferred to the practitioner
Captured intake details
New patient · Treatment of interest · Preferred time
Booked Thursday 17:30 with Dr Ioannou
Free consultation slot, 20 minutes
Sent confirmation and pre-visit information
Reminder scheduled 24 hours before
Created patient enquiry record
Source: website chat, 19:42
Before and after
The same enquiries. A different day.
Manual first response
Calls ring out while the team is with patients; some patients do not try again.
Front-desk staff repeat the same price and duration answers dozens of times a day.
No-shows are discovered when the patient does not arrive.
Reschedules take several messages and a day or two to settle.
Evening and weekend enquiries wait until the clinic opens.
With an AI agent
Enquiries on web chat, WhatsApp and phone get an immediate, approved answer.
The team’s time goes to patients in the clinic, not to repetitive questions.
Confirmations and reminders go out on schedule, and cancelled slots are offered to the waiting list.
Reschedules are handled in one conversation, in the patient’s own time.
Clinicians see the escalations that need their judgement, with the context attached.
Recommended package
The package we usually recommend.
Pro
Most PopularWebsite and WhatsApp working together with your calendar and CRM.
- One-time setup
- From €1,990
- Monthly plan
- From €299/month
- Website + WhatsApp
- Advanced qualification
- CRM integration
- Calendar booking
- Automated follow-up
- Human handoff
- Monthly optimisation
Prices are starting points and exclude third-party usage fees such as AI model, WhatsApp, telephony, email, and external software charges. Final pricing depends on workflow complexity, integrations, volume, languages, and support requirements.
Human control
What the agent does—and what stays with your team.
The agent provides approved general information and scheduling support; medical judgement stays with qualified staff. It does not diagnose, recommend treatments for an individual or give medical advice, and it routes any symptom, complication or urgent concern to your clinical team immediately. Health information is sensitive personal data—we configure consent notices, data minimisation and access permissions with you, and the agent stores only the intake fields you approve.
The agent
- Collects information
- Answers approved general questions
- Schedules, routes and escalates
Your team
- Makes every medical, legal, financial or eligibility decision
- Approves anything outside the rules you set
- Reviews the conversation history at any time
FAQ
Common questions
No. It answers general questions from content your clinic has approved—treatments offered, durations, price ranges, preparation and aftercare instructions—and books consultations. Anything about an individual’s suitability, symptoms or complications is passed to your clinical team.
The agent collects only the intake fields you approve and stores them in the systems you choose, with consent notices in your wording. Access is limited to your team, conversation logs are available for review, and we agree retention rules with you during setup. We do not make blanket compliance claims; we document how your specific configuration handles data.
Often, yes. Where your software offers a calendar or API integration we connect directly; where it does not, the agent books into a connected calendar and your team confirms in the practice system. We confirm the exact approach during the discovery call.
By confirming attendance early, making rescheduling easy, sending reminders with directions, and offering released slots to patients who asked to be notified. We track attendance before and after launch so you can see the effect for your clinic rather than relying on generic figures.
Yes. Each language you approve is tested with your content before launch, and handoff summaries to your team are in your working language.
The agent recognises urgency and complication keywords you define, stops the normal flow, gives your approved emergency guidance—for example, to call the clinic’s emergency line or the emergency services—and alerts your team immediately.
Show us one enquiry. We’ll show you the agent.
Bring a real enquiry from your business to a free 30-minute session. We’ll map how an agent would handle it—and where your team stays in control.
Free 30-minute automation assessment.